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Core HR & Organization Setup

The Core HR module is the foundation of your Ligo HRM workspace. Every other module - leaves, timesheets, attendance, expenses - depends on data configured here first.

Prerequisites

Before configuring Core HR, ensure you have system administrator access (SUPER_ADMIN or HR_ADMIN).


Who Uses This Module?

RoleWhat They Do
SUPER_ADMINCreates locations, departments, designations; full access
HR_ADMINOnboards employees; manages lifecycle (confirm, promote, transfer)
ManagerViews org chart; no admin permissions
EMPLOYEEUpdates own contact info; views org chart and profile

Admin Workflow

Step 1 - Create Locations

Locations are your office branches or remote hubs. Attendance geofencing, leave calendars, and shifts all reference them.

Navigate to: Settings → Organization → Locations → Add Location

FieldDescriptionExample
NameOffice or hub nameHeadquarters – Mumbai
TimezoneLocal timezone (IANA format)Asia/Kolkata
Latitude / LongitudeGPS coordinates for geofencing19.0760, 72.8777
Geofence Radius (m)Distance limit for clock-in eligibility150 meters

Step 2 - Create Departments

Departments define your organizational divisions: Engineering, Finance, HR, Sales, etc.

Navigate to: Settings → Organization → Departments → Add Department

FieldDescriptionExample
NameDivision nameEngineering
CodeShort unique identifierENG
Parent DepartmentFor nested structures (optional)Technology
Department HeadLink after employees are created(set after step 4)

Step 3 - Define Designations

Designations are job titles with grade levels used to structure roles and salary bands.

Navigate to: Settings → Organization → Designations → Add Designation

FieldDescriptionExample
TitleJob titleSoftware Engineer
Job CodeShort codeSWE
Grade LevelSeniority levelL3

Step 4 - Onboard Employees

With your organizational structure in place, add your employee records.

Navigate to: Employees → Onboard Employee

Required fields:

FieldNotes
Employee CodeMust be unique across your organisation (e.g. ENG001)
First Name & Last Name
Official EmailUsed for login and all system notifications
Date of JoiningSets tenure calculation start date
DepartmentMust already exist (created in Step 2)
DesignationMust already exist (created in Step 3)
LocationSets timezone, calendar, and geofencing rules
RoleEMPLOYEE for staff; HR_ADMIN for HR team members

What happens automatically: A user account is created and an activation email is sent to the employee’s official email address.


Step 5 - Build Reporting Hierarchies

After employees are created, assign their reporting managers.

Navigate to: Employee Profile → Employment Tab → Assign Manager

  • PRIMARY manager - routes leave approvals, expense approvals, and performance reviews
  • SECONDARY manager - optional escalation path

View the full company tree under Org Chart in the sidebar.


Step 6 - Manage the Employee Lifecycle

Use these HR actions from any Employee Profile page:

ActionWhen to useWhere
Confirm ProbationMove employee from PROBATION → PERMANENTEmployee Profile → Confirm Employment
PromoteChange designation or grade levelEmployee Profile → Promote
TransferMove employee to a different locationEmployee Profile → Transfer Location
View HistorySee all past changes with before/after valuesEmployee Profile → History Tab

Employee Workflow

Update Your Contact Details

Navigate to: My Profile → Contact Details

You can edit:

  • Personal phone number
  • Emergency contact (name, relation, phone)

You cannot change your department, designation, location, or reporting manager - contact HR for those.

View the Org Chart

Navigate to: Org Chart (sidebar)

Interactive reporting tree showing who reports to whom across the company.


Troubleshooting

ProblemSolution
Employee not receiving activation emailCheck spam folder; verify the official email address is correct
Cannot assign a manager - employee missing from listThe manager must already be an active employee in the system
Geofence rejects punches despite being in officeIncrease the geofence radius or verify the GPS coordinates on the location
Cannot delete a departmentReassign or offboard all employees in that department first
Confirm/Promote option greyed outYour account needs HR_ADMIN or SUPER_ADMIN role